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Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground and air shipping within 1 to 2 business days
  • Next-day and Express delivery available to all metros and air connected cities at no extra cost.
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. 
EXCHANGES, RETURNS AND REFUNDS

Items returned within 15 days of their original delivery date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. 

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